Frequently asked questions

Find your car, hit Buy now, add your details and choose delivery or collection. You can pay in full online or reserve with a £99 deposit and pay the balance on handover.

Yes — every car has a Book a test drive button. Pick a slot and we’ll confirm your appointment by email.

Yes. Start a part-exchange from any car’s page, tell us about your car and we’ll give you an instant indicative valuation, confirmed after inspection.

Yes — a 14-day money back guarantee. If the car isn’t right, return it within 14 days for a full refund.

Yes, anywhere within 50 miles of Bristol. Beyond 50 miles, delivery charges apply and are calculated at checkout from your postcode — you’ll see the cost before you pay.

Of course — collect from us in Bristol (BS16 1RY) and we’ll have everything ready.

We’ll agree a delivery or collection day with you after checkout, usually within a few days.

Every car includes a 90-day warranty as standard, and any work is done by our own Bristol workshop — no third-party claims process.

Every car passes our 100-point pre-sale inspection covering mechanics, brakes, tyres, electrics, bodywork, a road test and history checks before it goes on sale.

Call us and we’ll book the car into our own service centre. You deal with the same family team you bought from.

Enter your registration on the Sell your car page, answer a few questions and get an instant indicative valuation. We confirm the final offer after inspecting the car.

Yes — free collection within 50 miles of Bristol, or you can drop the car off to us.

Once we’ve inspected the car and confirmed the offer, payment is made by bank transfer.