Privacy notice
Updated 22 October 2026 · 2026-10-22-v1
Who we are
Alz Cars is a local car dealer and Service Centre in Bristol, BS16 1RY. Contact info@alzcars.com about your information.
Information we collect
We collect your name, contact and address details, account information, vehicle registration and details, enquiry answers, booking and purchase records, repair reports, invoices and photos you provide.
Why we use it
We use information to respond to your enquiry, administer your account, arrange test drives, buying, selling, part exchange, servicing and warranty claims, provide updates, and meet our legal obligations. Our legal bases include taking steps towards a contract, performing a contract, legal obligations and legitimate interests in administering our business. Optional marketing requires an appropriate separate consent or legal basis.
Who receives it
We use Lovable Cloud to host and protect records, a vehicle-data provider for registration lookups, and email and SMS providers for requested updates. We share information only as necessary with payment or professional service providers and authorities when required by law. International processing is subject to applicable safeguards.
How long we keep it
We retain records only as long as needed for the purpose and relevant legal obligations. Accounting records are normally retained for six years. Contact us for the retention period applicable to your record.
Your choices and rights
You can request access, correction, erasure, restriction or portability of your information where applicable, and object to certain processing. You may withdraw optional consent without affecting prior lawful processing. You can complain to the Information Commissioner’s Office at ico.org.uk.
Cookies and security
Essential session storage keeps you signed in and preserves your checkout and part exchange. We use access controls and protected links to safeguard records.